Document Automation Platform for Social Services Programs
Social services programs are challenged with managing growing caseload volumes, while meeting federal requirements and regulations. Likewise, management teams are tasked with improving case closure rates and meeting performance indicators. Documents, though the primary means of communication for these organizations, are often overlooked in these burdened environments.
Cincom's Intelligent Documents Solutions™ offers a proven, commercial off-the-shelf platform to breathe new life into legacy applications and automate the entire document lifecycle in support of case management and program administration staff. Intelligent Documents Solutions™ enables caseworkers to connect with clients in real-time and deliver personalized, timely messages via email, fax, print and the web.
Reduce Document Communication Costs in Social Services Programs such as:
Child-Support Enforcement - Notices, income assignments, tax offset notifications, case summaries, license-suspension, letters, payment agreements and coupons, medical support notices, emancipation letters, support enforcement orders, wage garnishments
Eligibility & Benefit Determination for Family Assistance Programs- Correspondence, notices, remittance documents, statements, certificates, and waivers.
Family Support Registry/State Disbursement Units- Notice generation, coupons, redirects, legal forms, income assignments, suspensions, etc.
Medicare and Medicaid Services - Letters, notices, provider agreements, guidance documents, 1099's, medical provider directories, management and administrative reporting,
SACWIS- Medical cards, survey forms, alerts, notices, State and Federal reports, (e.g., AFCARS; IV-E 12; CFS-101), provider payments and remittance advice, contracts, petitions, letters, attorney and supervisory approvals.
Temporary Assistance for Needy Families- Agreement forms, vouchers, correspondence, eligibility and case action letters, forms, reports.
To learn how we can help you automate your business critical document communications, please click on one of the links to the right to download a solution brief or request further information:
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