Synchrony Hosting Options

Within the hosted model umbrella, Cincom offers four levels of hosting that you can select an environment that works best for your organisation:

• Standard Hosted Subscription
  This is the basic, monthly subscription hosting option. All hardware and software are housed and maintained in the hosting centre and fully supported by Cincom.
• Dedicated Hosted Environment
  Worried about the security of a standard hosted solution? Purchase a dedicated hosted environment and segregate your company's data, configuration and administrative control from other Cincom Synchrony clients.
• Hosted License
  If you want to purchase a license, Cincom can host and manage the support of that license for your organisation, lowering risks and minimizing overhead.
• Internal Hosting
  Do-it-yourself hosting? With Synchrony, it's possible. Bring the hosted solution in-house and host your own groups and departments.

Unlike other hosted solutions that offer scaled-down versions of their licensed product, Synchrony is built from the ground up as a complete contact centre and agent desktop solution. Synchrony optimises and complements your existing technology resulting in rapid deployment, clear cost savings and standout customer experiences.