Support and Services

Nothing tests the value of a vendor's solution like the support and services underlying it. Good support and service minimise your costs and risks. Support and service help determine how quickly your investment – of planning and labor, time and money – is returned in the form of cost savings or profit. At Cincom, we believe our support and services are the best in the software industry, and we create the best value for our clients. Our proof appears in the success stories our clients report to us, telling us the ways in which we’ve helped them simplify the management of their complex processes.

Support
Cincom Smalltalk's support policy is generally based on the current release of a product as described in the license agreement. Cincom's policies encourage upgrades to the latest versions, but older versions are also supported on a sliding scale based on age. For a more detailed look at our support, click here.

Services
Even experienced Smalltalkers need help from time to time! You don’t need to go it alone. Call Cincom Professional Services – your performance partner with over 40 years of maximising productivity through services. To learn more about our many offerings, click here.