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Putting Customers in front of Shareholders
One of the reasons I've chosen to keep Cincom a private corporation is that I believe companies should put their customers first, and the people who are serving those customers a very close second. Shareholders should not be the primary focus for a company because this causes companies to put their customers and their people in second, third or fourth priority. It's almost impossible for many public companies to properly balance support for all their constituencies because the pressure for market share value is so great that they can't find a way to do well all things at one time. It's unfortunate. - Tom Nies |