Help where you need it, when you need it-from people you can trust. That's a Cincom promise.

"Cincom's customer service and support is a key differentiator."
-- Gartner

We're good where the problem is hard.

Cincom has been solving complex issues for over 40 years now. Our Professional Services team of senior-level systems engineers and consultants has the expertise, skills and resources for managing complex environments. Additionally, we have a track record of large-scale projects implemented in record time, ensuring significant and continuous Return on Investment (ROI) for you.

We can prove it.

We must be doing something right. Our clients keep coming back for more. Over 70% of our revenues are recurring, and many of our thousands of clients have trusted and grown with us for over 20 years.

"Cincom's service has always been top-grade."
- Al Halligan, Project Manager, Seagrams

Play by your rules, not ours.

Get more out of your current assets. Cincom uses benchmarks to help you better scope and manage the infrastructure, products and applications you currently have. We size; tune; check your security and backup capabilities; ensure that there's ample storage and apply patches, fixes and upgrades to operating systems and disaster recovery plans. In many cases, you can get drastic productivity improvements without disrupting your existing practices at all.

Call us night or day.

We provide support on all technologies we offer-even those from Cincom partners. No runaround. From departmental issues to critical enterprise operations-simple, one-call service.

"Cincom is always supportive and very quick. Their technical people will work through the night, if necessary, to resolve problems."
- Graham Lilley, MIS Manager, Martin-Baker

Contact Cincom Support

• Quick Guide
• Cincom SupportWeb™

Resources

• The Cincom Collaborative Community (CCC)
• Data Sheet: Nearly 100% of Cincom Customers Would Recommend Us to Another Company (PDF)
• Quick Guide to Customer Support (PDF)