Cincom and Attachmate to Reveal How to Streamline Access to Mainframe Applications in the Contact Center

Cincinnati, OH -- December 2, 2008 -

Cincom and Attachmate will present a live webcast, “Streamline Access to Mainframe Applications in the Contact Center,” on December 11, 2008 at 2:00 p.m. EST and 11:00 a.m. PST.

Complexity at the agent desktop affects productivity and the customer experience. And your mainframe applications don't make it easier. According to Ventana Research, "44 percent of contact center agents need to access three or more applications to resolve a customer interaction."

DURING THE WEBCAST, YOU WILL LEARN HOW TO:

• quickly and inexpensively streamline access to mainframe applications
• increase agent productivity
• improve the customer experience
• maximize your investment in existing systems

REGISTER NOW to join Cincom and Attachmate on December 11 at 2:00 p.m. EST .

After December 11, go to www.cincom.com/cc-desktop to quickly download the webinar at your convenience.

About Attachmate

Attachmate enables IT organizations to extend mission critical services and assure they are managed, secure, and compliant. Attachmate offers solutions for host connectivity and systems and security management.

About Cincom

For 40 years, Cincom's problem-solving software, services and people have helped thousands of companies all over the world grow and manage their businesses. Cincom Synchrony™ is a unified agent desktop that helps deliver an exceptional customer experience and improve effectiveness in the contact center.